Please read these Terms & Conditions carefully before using the hi89 platform. By accessing or using hi89, you agree to be bound by the terms set out below.
You must be at least 21 years old and a resident of the Philippines to register and use hi89. Accounts created in violation of this requirement will be suspended.
You are solely responsible for maintaining the confidentiality of your hi89 login credentials and for all activity that occurs under your account.
All transactions on hi89 are conducted in Philippine Peso (PHP). Supported methods include GCash, PayMaya, and major Philippine bank transfers.
All bonuses are subject to wagering requirements and specific terms. hi89 reserves the right to modify or withdraw promotional offers at any time.
hi89 provides tools to help you manage your gaming activity. Self-exclusion, deposit limits, and session limits are available to all registered players.
These Terms & Conditions are governed by the laws of the Republic of the Philippines. Any disputes shall be subject to Philippine jurisdiction.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and hi89 ("hi89," "we," "us," or "our") governing your access to and use of the hi89 online gaming platform available at hi89.live and all associated services, games, features, and content (collectively, the "Platform"). By registering an account, accessing the Platform, or placing any wager, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to these Terms, you must immediately cease using the hi89 Platform.
By accessing, browsing, or using the hi89 Platform in any manner, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions, together with our Privacy Policy and any other policies, rules, or guidelines published on the hi89 Platform from time to time, all of which are incorporated herein by reference.
These Terms apply to all users of the hi89 Platform, including registered players, visitors, and any other persons who access or use the Platform. Your continued use of hi89 following the posting of any changes to these Terms constitutes your acceptance of those changes.
Important: If you are accessing hi89 on behalf of another person or entity, you represent and warrant that you have the authority to bind that person or entity to these Terms, and references to "you" in these Terms shall include that person or entity.
Use of the hi89 Platform is strictly restricted to individuals who meet all of the following eligibility criteria:
hi89 reserves the right to request documentary proof of age and identity at any time. Failure to provide satisfactory verification documents within the timeframe specified by hi89 may result in the suspension or permanent closure of your account and the withholding of any pending withdrawals pending investigation.
Underage Gambling: hi89 takes underage gambling extremely seriously. Any account found to be operated by a person under 21 years of age will be immediately suspended, all winnings will be forfeited, and the matter may be referred to the appropriate Philippine authorities.
To access the full features of the hi89 Platform, you must register a player account. When registering, you agree to provide accurate, current, and complete information as prompted by the registration form, and to update such information as necessary to keep it accurate, current, and complete.
Each individual may only maintain one (1) active account on hi89. The creation of multiple accounts by the same individual — whether using different names, email addresses, mobile numbers, or payment methods — is strictly prohibited and constitutes grounds for immediate account suspension and forfeiture of all balances.
You are solely responsible for:
hi89 will not be liable for any loss or damage arising from your failure to comply with these account security obligations. You may be held liable for losses incurred by hi89 or other parties due to unauthorized use of your account resulting from your failure to keep your credentials secure.
KYC Verification: hi89 is required by applicable regulations to verify the identity of all players. You may be required to submit government-issued identification, proof of address, and proof of payment method ownership before withdrawals are processed. This is a standard Know Your Customer (KYC) procedure and is not optional.
All financial transactions on the hi89 Platform are conducted in Philippine Peso (PHP). hi89 supports the following payment methods for deposits and withdrawals:
hi89 does not accept deposits or process withdrawals via credit cards, cryptocurrency, or any other payment method not listed above. Any attempt to deposit using a prohibited payment method will be rejected and the funds returned to the originating account.
Withdrawal requests are subject to the following conditions:
Processing Times: Deposits via GCash and PayMaya are typically credited instantly. Bank transfer deposits may take 1–3 business days. Withdrawal processing times vary by method and are subject to hi89's standard verification procedures.
hi89 offers various bonuses and promotional offers to eligible players from time to time. All bonuses are subject to the specific terms and conditions published alongside each offer, including but not limited to wagering requirements, minimum deposit thresholds, eligible games, and expiry dates.
General bonus terms applicable to all hi89 promotions include:
All games available on the hi89 Platform operate using certified Random Number Generator (RNG) technology, independently audited to ensure fairness and unpredictability of outcomes. Published Return to Player (RTP) percentages are theoretical averages calculated over a large number of game rounds and do not guarantee individual session outcomes.
By participating in any game on hi89, you acknowledge and agree that:
The following conduct is strictly prohibited on the hi89 Platform. Violation of any of these prohibitions may result in immediate account suspension, forfeiture of balances, and referral to the appropriate Philippine authorities:
hi89 cooperates fully with Philippine law enforcement authorities and regulatory bodies, including PAGCOR, in the investigation of suspected illegal activity on the Platform.
All content on the hi89 Platform — including but not limited to text, graphics, logos, game assets, software, audio, video, and the overall design and layout of the Platform — is the property of hi89 or its licensors and is protected by applicable Philippine and international intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial entertainment purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from the hi89 Platform without the prior written consent of hi89.
hi89 is committed to promoting responsible gaming and providing a safe, enjoyable environment for all players. We provide the following responsible gaming tools to all registered players at no charge:
If you believe you may have a gambling problem, we strongly encourage you to use these tools and to seek professional support. hi89 supports the PAGCOR-recommended responsible gaming message:
"Gambling is addictive. Know when to stop."
For more information on responsible gaming tools and resources available to you, please visit our Responsible Gaming page. hi89 is strictly for players aged 21 years and above.
To the maximum extent permitted by applicable Philippine law, hi89 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the hi89 Platform, including but not limited to loss of winnings, loss of data, loss of goodwill, or any other intangible losses.
hi89's total aggregate liability to you for any claim arising out of or relating to these Terms or your use of the Platform shall not exceed the total amount deposited by you into your hi89 account in the thirty (30) days immediately preceding the event giving rise to the claim.
The hi89 Platform is provided on an "as is" and "as available" basis. hi89 makes no warranties, express or implied, regarding the Platform's availability, reliability, accuracy, or fitness for a particular purpose.
hi89 collects, processes, and stores your personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using the hi89 Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.
hi89 complies with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and all implementing rules and regulations issued thereunder. Your personal data will not be sold to third parties and will only be shared with service providers and regulatory authorities as required by law or as necessary to operate the Platform.
hi89 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:
Upon account closure, any real-money balance remaining in your account (after deduction of any bonus funds and pending investigation of any suspected violations) will be returned to you via your registered payment method, subject to completion of KYC verification.
hi89 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, hi89 will notify registered players via email or a prominent notice on the Platform. The updated Terms will be effective from the date of publication on the hi89 Platform.
Your continued use of the hi89 Platform after the effective date of any amended Terms constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and may request account closure.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall first be submitted to hi89's internal dispute resolution process. Players may submit a formal complaint by contacting hi89 customer support. hi89 will endeavour to resolve all complaints within fourteen (14) business days of receipt.
If a dispute cannot be resolved through hi89's internal process, it shall be subject to the exclusive jurisdiction of the competent courts of the Republic of the Philippines.
If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the hi89 support team:
Our support team is available around the clock and will respond to all formal complaints within fourteen (14) business days. For responsible gaming support, please visit our Responsible Gaming page.
Now that you know how hi89 works, join over 500,000 Filipino players and experience the best online gaming platform in the Philippines.
🔞 For players aged 21 and above only. Please play responsibly.
hi89 is strictly for players aged 21 years and above. We support responsible gaming and provide tools to help you stay in control. Learn more. "Gambling is addictive. Know when to stop."